Account Deletion Request
We understand that you may want to delete your Expenso account and associated data. This page provides information about the account deletion process, what data will be removed, and how to submit a deletion request.
How to Request Account Deletion
To delete your Expenso account and associated data, please follow these steps:
- Send an email to privacy@rubanix.com with the subject line "Account Deletion Request - Expenso"
- Include the following information in your email:
- The email address associated with your Expenso account
- Your full name (as registered in the app)
- Confirmation that you want to permanently delete your account
- We will verify your identity and process your request within 30 days
- You will receive a confirmation email once your account has been deleted
Quick Action: Click the button below to open your email client with the subject line pre-filled.
Send Deletion RequestWhat Data Will Be Deleted
When you delete your account, the following data will be permanently removed from our systems:
- Your account information (email, name, profile data)
- All expenses you created
- Group memberships and related data
- Settlement records
- Any preferences or settings associated with your account
Data Retention
Some information may be retained for a limited period after deletion:
- Backup Systems: Deleted data may remain in backup systems for up to 90 days before being permanently removed
- Legal Requirements: We may retain certain information if required by law or for legitimate business purposes (e.g., fraud prevention, legal compliance)
- Anonymized Data: Some anonymized, aggregated data may be retained for analytics purposes, but this data cannot be linked back to you
Important Notes
This Action is Permanent
Account deletion is permanent and cannot be undone. Once your account is deleted, you will not be able to recover your data, expenses, or group history. Please ensure you have exported any data you wish to keep before requesting deletion.
Export Your Data First
Before deleting your account, you can export your expense data to PDF format:
- Open the Expenso app
- Go to the dashboard
- Use the export feature to download your expense history
Alternatives to Account Deletion
If you're concerned about privacy or need a break, consider these alternatives:
- Clear Individual Expenses: Delete specific expenses or groups instead of your entire account
- Update Privacy Settings: Adjust your account settings and preferences
- Temporary Break: Simply stop using the app - your data remains private and secure
Questions or Concerns?
If you have questions about the account deletion process or our data practices, please contact us:
For more information about how we handle your data, please review our Privacy Policy.
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